Shipping Policy
Shipping Policy
Thank you for shopping with Empower Fit Sisters! We are committed to delivering your orders quickly and efficiently. Please review our shipping policy below.
Processing Time:
Orders are processed within 2-5 business days (excluding weekends and holidays).
During peak seasons or sales events, processing times may be slightly longer.
Shipping Rates & Delivery Estimates:
Shipping costs are calculated at checkout based on your location and selected shipping method.
Estimated delivery times:
- Standard Shipping: 5-10 business days
- International Shipping: 7-20 business days (varies by destination)
- Delivery times are estimates and may vary due to carrier delays, customs processing, or unforeseen circumstances.
Shipping Destinations:
We currently ship within Canada and USA.
Some locations may have limited shipping options.
Order Tracking:
Once your order has shipped, you will receive a confirmation email with tracking details.
Please allow up to 48 hours for tracking updates.
Customs, Duties & Taxes:
International orders may be subject to customs fees, duties, or taxes imposed by the destination country.
These charges are the responsibility of the customer. Empower Fit Sisters is not responsible for delays due to customs processing.
Shipping Issues & Lost Packages:
If your order is lost, delayed, or arrives damaged, please contact our support team at empowerfitsisters@gmail.com.
We will work with the shipping carrier to resolve any issues, but we are not responsible for lost or stolen packages once they are marked as delivered.
Address Changes & Order Modifications:
Please ensure your shipping address is correct at checkout.
If you need to modify your order, contact us within 24 hours of placing your order. We cannot guarantee changes after this period.
Contact Us:
If you have any questions regarding our shipping policy, feel free to reach out to us at empowerfitsister@gmail.com.
Thank you for choosing Empower Fit Sisters!